Perlego

Learn how to delete your account. *Reminder: this cannot be undone. ‼️

Delete your account

Need a break? You can pause your Perlego subscription for 1, 3, or 6 months.

Pause your subscription ⏸️

Wondering why we're asking you for your university and course?

🏇 University and Course Options

Here's how to change the email address on your account.

📩 Update your email address

Are you seeing a geo-restriction error when trying to log in? Here's what to do.

🖐️ Geo-Restriction Error Message

Already have an account and need help re-subscribing? Here’s a quick how-to.

Reactivating your subscription 🔄

Being asked for a confirmation code? To add an extra layer of security to your account, we have enabled multi-factor authentication.

🔐 Verify new device login

Forgotten password? Here’s a step-by-step guide on how to reset it, what to do if the email doesn't arrive, and passcode requirements.

Reset your password

If you need your invoices to display your business or company details instead of personal information, you can update your billing details directly in your account settings. This change will…

How to update your billing details on Perlego

Need help signing up, logging in or changing your account details?

Account Settings

Been invited to Perlego by your uni or institution? Here's how to register for your Perlego subscription

🧑‍💻 Access Perlego using your organisation’s registration link

Have you been given an access code by your university or a student bundle? Read the below to find out how to use it!

🔐 Using your University Access Code

Have you been given free Perlego access but you already have a paid subscription? We can help!

🧐 I already have a Perlego account

This article explains what to do when your institutional access ends, so you can keep your Perlego account and all your saved data.

🏛️ My institution provided subscription has ended

Issues with a uni, institutional, or business subscription like payment prompts, incorrect emails or domain errors.

🛠️ Troubleshooting university subscription issues

Signing up with a university/business link

Create a custom design with text, images, and links

Pricing

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