Perlego

No fear, here's some first steps for solving messages that can appear on signing-up or logging-in

🔧 Quick Fixes for Common Error Messages

Need help logging into your Perlego account? Check out this article for common issues and solutions.

Wondering why we're asking you for your university and course?

Are you wondering how to change the email address on your account?

Are you seeing a geo-restriction error when trying to log in? Here's what to do.

How to cancel your subscription or delete your account with additional info on refunds, reactivations, and institution-provided accounts.

Need help signing up, logging in or changing your account details?

Been invited to Perlego from your uni or institution? Here's how to sign up for your Perlego subscription

Have you been given an access code by your university or a student bundle? Read the below to find out how to use it!

Have you been given a code and link from your university but are struggling to register?

If you're here because of our partnership with Barclays - welcome! Follow these steps to enjoy your free access to Perlego

Read the below if you are using a code provided by your university or company and it is not working.

If your university has given you a pass, but you already have a subscription you’re paying for, then follow this article for help:

If you’re trying to open an account provided by your university or company, and are asked to start a free trial, this article is for you.

This is for those whose accounts were provided by their university or institution.

Has your university or institution paused or revoked your license? Don't worry, you can still use Perlego!