Perlego

Learn about managing your account and subscription, including cancellations, reactivations, and deleting your account.

✖️ How to cancel your subscription and delete your account

⏸️ Pause your subscription

Wondering why we're asking you for your university and course?

🏇 University and Course Options

Here's how to change the email address on your account.

📩 Update your email address

Are you seeing a geo-restriction error when trying to log in? Here's what to do.

🖐️ Geo-Restriction Error Message

Already have an account and need help re-subscribing? Here’s a quick how-to.

🔄 Reactivating your subscription

Being asked for a confirmation code? To add an extra layer of security to your account, we have enabled multi-factor authentication.

🔐 Verify new device login

Need help signing up, logging in or changing your account details?

Account Settings

Been invited to Perlego by your uni or institution? Here's how to register for your Perlego subscription

🧑‍💻 Access Perlego using your organisation’s registration link

Have you been given an access code by your university or a student bundle? Read the below to find out how to use it!

🔐 Using your University Access Code

Have you been given free Perlego access but you already have a paid subscription? We can help!

🧐 I already have a Perlego account

This is for those whose accounts were provided by their university or institution.

🤔 I don't see the option to cancel my subscription

This article explains what to do when your institutional access ends, so you can keep your Perlego account and all your saved data.

🏛️ My institution provided subscription has ended

Issues with a uni, institutional, or business subscription like payment prompts, incorrect emails or domain errors.

🛠️ Troubleshooting university subscription issues

Signing up with a university/business link

Pricing

Login

Sign-up

Perlego Home

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.