If you subscribed in the Perlego app on iPhone, iPad or Android, Apple or Google manages your billing. You can't cancel this type of subscription on the Perlego website. The website shows a message telling you where to manage it instead.

Cancel through the App Store or Google Play. See How to cancel your subscription for step-by-step instructions.

How else to know? If you were charged by Apple or Google rather than Perlego, you subscribed in the app.

If your account is provided by a university or institution, there is no cancellation option. Your access will automatically expire after one year (unless otherwise stated).

However, if you wish to have your subscription cancelled immediately, please contact the organisation that created your account and inform them that you wish to revoke your access.

Note: Your payment method is not linked to your account if your subscription is or was recently provided by an organisation. Therefore, you will never be charged for an account provided by an institution unless you choose to renew your subscription when your free access expires. If you wish to renew your subscription, you will need to provide a payment method and accept new terms and conditions.