Please note: past invoices cannot be modified once they have been issued. Changes will only apply to invoices generated after the update.
Steps to update your billing details
1. Go to Settings. Log in to your Perlego account and navigate to Settings.
2. Open the Subscription tab. At the top of the Settings page, select the Subscription tab.
3. Edit your card details. Scroll down to the Card details section and click Edit.
4. Update your billing information. On the Update your payment details page, scroll down to the Billing information section and enter your details:
Full name
Country or region
Address
5. Save your changes. Click Update to confirm your changes.
Once completed, all future invoices will automatically include your updated billing information.
How to receive your invoices
Invoices cannot be downloaded directly from your account settings. To receive them, you'll need to contact the Perlego support team:
Email [email protected] with your account details.
Request automatic forwarding for your invoices and receipts.
Let the team know if you'd like this as an ongoing service or a one-off request.
Once set up, invoices will be sent to the email address registered to your account, usually within 1–3 days of your latest payment. Each receipt will also include a link to download a detailed invoice.
If you have more than one Perlego account, you can request invoices for each one separately. Documents will be sent to the email address associated with each account.
Frequently asked questions
Can I update past invoices after changing my billing details?
No. Changes to billing details only apply to invoices generated after the update. It is not possible to retroactively modify previously issued invoices.
Will VAT be applied to my invoice?
This depends on your location. For customers based in the UK, Perlego's product is zero-rated for VAT, so no VAT will be applied. For customers outside the US, Canada, and UK, applicable VAT or equivalent indirect tax (such as GST or IVA) may be applied in line with local rules. No taxes are currently applied for customers based in the US or Canada.
Need more help?
If you have any further questions, please contact Perlego Support via live chat or by emailing [email protected]
