Sales tax is applied to subscriptions in certain states and provinces in the United States and Canada. This is in line with local tax authority requirements to help ensure we continue to operate responsibly and transparently.
If you're located in a region where tax laws require it, a tax charge will be added to your Perlego subscription. This applies to both new and existing users based in registered U.S. states and Canadian provinces.
Tax rates and rules are set by local governments and may vary depending on your location. Perlego uses your billing address to calculate and apply the correct rate.
Note: We recommend keeping your billing details (including your full address) up to date to ensure tax is calculated accurately.
FAQ
Will my subscription price increase?
For many subscribers in the U.S. and Canada, taxes will be added on top of your current subscription price. That means your total may increase depending on your location and applicable rates.
How will I know if I’m affected?
You may notice:
A line item for tax on your upcoming invoice or payment receipt
A slightly higher total at checkout or on renewal
An email or in-app notification informing you of the change, at least 30 days in advance
Where can I see the tax amount?
You can view your charges, including any tax, by visiting your Account Subscription page, or request a copy of your invoice(s) by emailing [email protected], each invoice or receipt will show a clear breakdown of the subscription fee and any additional taxes applied.
What if I’m reactivating or switching plans?
You'll be shown a price preview at checkout that includes any applicable tax.
Why am I seeing different pricing?
The price you see depends on your location. To make sure you're getting the correct price for your region, please check that:
Your billing address matches your current location.
You have disabled any VPNs you might be using.
If you are subscribing while located in a region that is different from your billing address, the pricing will reflect the region you are in and the taxes will be based on your billing address.
How can I obtain a copy of my receipts/invoices?
Email [email protected] with your request and we'll be happy to send them over as soon as possible. Click here to learn more.
Have more questions?
We're here to help. Contact our team at [email protected] and we’ll be happy to assist you.