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🖐️ Geo-Restriction Error Message
🖐️ Geo-Restriction Error Message

Are you seeing a geo-restriction error when trying to log in? Here's what to do.

Updated over a week ago
A visual of Perlego's login page, featuring a slim red banner at the top with white font that reads "Geo Restriction Error. Please get in touch with support."

This error usually shows when the system detects that Perlego has been used in two different countries at the same time.

This is also often triggered when using a VPN.

All you have to do is log out of Perlego on all devices, before logging into your account again. It may take up to 2 hours to ‘reset’.

If you have any troubles, please don't hesitate to get in touch with our Customer Support Team via [email protected] or live chat (available Sunday-Friday 9 am - 8 pm GMT, though hours may vary).

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