This error usually shows when the system detects that Perlego has been used in two different countries at the same time.

This is also often triggered when using a VPN.

All you have to do is log out of Perlego on all devices, before logging into your account again. It may take up to 2 hours to ‘reset’.

If you have any troubles, please don't hesitate to get in touch with our Customer Support Team via [email protected] or live chat (available Sunday-Friday 9 am - 8 pm GMT, though hours may vary).