❗ PLEASE NOTE: Google and Apple Pay are only available upon sign-up, this is not applicable for existing subscriptions at the moment.
Apple Pay - Only works with Safari
Open Safari
Click Safari in the top left corner of your screen
Select System Preferences
Click Privacy
Next to Apple Pay and Apple Card, check the checkbox to 'Allow websites to check for Apple Pay and Apple Card'
Once you're done you can go back and refresh the sign-in page and select the Apple Pay option
Google Pay - Only available with Chrome
You should see a 'G Pay' option on the page where you add your payment method
If not
Go to your Chrome settings
Click 'Autofill' in left-hand panel
Select 'Payment methods'
Select 'Add' and enter your payment method
Once you're done you can go back and refresh the sign in page and select the Google Pay option
Next steps, if you're still having troubles
If you haven't already, please send the following to the Customer Support member assisting you and we can take it from there to get this sorted for you:
Any error messages you see
Date & Time (with timezone) you last attempted to sign up
P.S. If you have any thoughts on how this article could be more of help to you, please let the Customer Support member you're chatting with know and we'll be glad to look into it!