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⚠️ Reporting Workspace Content
⚠️ Reporting Workspace Content

How to report content that goes against our Content Policy.

Updated over a week ago

⚠️ How to Report Workspace Content

If you come across content in a shared Workspace that you think goes against our Content Policy, for example, the content is pirated, harmful or inappropriate, please click on the three dots for more options; this will give you the option to "Report this link" . You can also use the button below 👇

A screenshot example of where to click and find the option to report a link within a Workspace

When you click "Report this link", you will be taken to a pre-populated email addressed to our Customer Support Team. Please include the reason you are reporting this content and any further details that you think might be useful for us to know.

If in doubt, read our Content Policy.

Note: Do not remove any of the pre-populated content in this email, this information is really important in helping us find the content you're reporting.

Once sent, the content will be flagged and a member of the Perlego team will investigate. If deemed in breach of our policy, the content will be removed.

A visual example of the Workspace once a link has been reported and removed. In place of the content is an exclamation mark along with the text 'This content is no longer available as it was in breach of our content policy", followed by a link to view our content guidelines

📃 Perlego Content Policy

🔗 Link to Official Page or read below 👇

Perlego Ltd (“Perlego”) provides access to digital versions of certain ebooks and / or other content and certain proprietary electronic resources. Further, Perlego grants a user the ability to upload and embed content into the Perlego Reader and Workspaces, forming part of Perlego’s service offering. We have created this Content Policy (“Policy”) to provide additional clarification on activity and content which is prohibited and/or subject to additional restrictions on the platform.

All terms used in this Policy but not defined shall have the meaning given to them in the terms applicable to your subscription. This policy shall be deemed incorporated into the terms applicable to your subscription and your continued use of the Services shall be subject to this Policy in addition to such terms. If you have determined that one of our customers’ use of the Services are not in line with this Policy, please contact us by reporting the User Content in question either using the reporting functionality on the Perlego platform, or by emailing us at [email protected].

The following activities are prohibited:

  • Illegal activities: You may not use the Services to encourage, promote, facilitate or instruct others to engage in illegal activity.

  • Graphic and harmful content: You may not use the Services to post, upload, share, store, or otherwise distribute content that is graphically violent or obscene, sexually explicit, promotes self-harm, promotes terrorist activity, promotes misinformation, or otherwise poses a threat to the public.

  • Child exploitation: You may not use the Services to post, upload, share, or store content that exploits or abuses children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.

  • Harassment, bullying, defamation and threats: You may not use the Services to facilitate abusive, harassing, or bullying behaviour.

  • Hateful content: You may not use the Services to promote, encourage, support or facilitate hate speech, violence, or discrimination based on race, colour, sexual orientation, marital status, gender or identity expression, parental status, religion or creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, genetic information, citizenship and/or any other characteristic protected by law. Organizations or individuals who do any of the above either through their own content or through the distribution of user generated content (whether intentionally distributed or distributed due to the failure to reasonably moderate such content) are prohibited from using the Services.

  • Intellectual property: You may not use the Services to misappropriate or infringe upon anyone’s intellectual property rights.

  • Malicious and deceptive practices: You may not use the Services to post, upload, share, or store malicious software, malware, viruses or other harmful code. You may not use the Services in any way that facilitates "spoofing" or "phishing" or is deceptive, false, misleading or fraudulent, including impersonating other individuals or organizations or otherwise attempting to mislead others as to the identity of the originator of content or a communication.

  • Personal and confidential information: You may not post, upload, share, or store content or otherwise use the Services in a manner that is invasive of another's privacy or otherwise violates or compromises another person’s legal rights - such as rights of privacy and publicity, including sharing another’s personally identifiable information, sensitive personal information, or confidential information without the appropriate consent (proof of which may be requested).

  • Interference with the Services: You may not use the Services to interfere with or otherwise negatively impact any aspect of the Services or any third-party products or services that are integrated or connected to the Services.

Rights of Perlego. We reserve the right to suspend the use of and/or discontinue the provision of the Services to individuals and organizations who use the Services in breach of this Policy and the terms referenced herein. Further, we reserve the right to immediately delete the infringing User Content or retain such User Content for the purposes of reporting the individual who is in breach, to the relevant authorities.

Indemnity. You agree to indemnify and hold Perlego harmless from any loss, liability claim or demand, including reasonable legal expenses, made by any third party due to or arising out of your use of the Platform in violation of this Policy.

💙 Contact Support

Last but not least, thank you! We really appreciate you taking the time to help us moderate the content added to Perlego Workspaces.

If you have any questions or feedback don't hesitate to get in touch with our Customer Support Team via [email protected] or live chat (available Sunday-Friday 9 am - 8 pm GMT though hours may vary).

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