Perlego

No fear, here's some first steps for solving messages that can appear on signing-up or logging-in

🔧 Quick Fixes for Common Error Messages

We're constantly adding new books to Perlego, but occasionally a title has to be removed. This article explains what the availability labels mean, how we'll keep you informed, and what…

Why is a book unavailable on Perlego?

Are you wondering why some books are unavailable in your region?

A book is unavailable in my region 🗺️

Are you wondering whether you can get Perlego on your Kindle or other e-readers?

🪵 Kindles and Other Readers

Learn what to do if you are experiencing issues in our mobile app such as failed downloads, crashing, syncing delays, or long loading times

📲 App and book download troubleshooting

Read on to find out the minimum specifications for the Perlego app and why we no longer support some operating systems.

📱 The Perlego App Minimum Specifications

We support some browsers to a better extent than others, so you might experience some hiccups if you're using an older/less used browser

🤕 Trouble with your Browser

How to report content that goes against our Content Policy.

⚠️ Reporting Bookshelf content

Are you having issues with your library, such as using certain features or opening books on your browser? Read on for detailed support!

🔧 Troubleshooting Guidance for Browser Issues

Need help logging into your Perlego account? Check out this article for common issues and solutions.

Login and password support 🔐

Why does the message 'We are having trouble verifying if you are human' appear, and how can I resolve it?

'We are having trouble verifying if you are human'

If you’re unable to open any books on Perlego, it’s usually caused by a browser/device setting (like cached data, a VPN/extension, or anti-tracking software) blocking part of the eReader.

Unable to open any books

Troubleshooting

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