Perlego

Read the below and follow the steps to get this sorted out as quickly as possible.

🤕 There's an issue with a Book

No fear, here's some first steps for solving messages that can appear on signing-up or logging-in

🔧 Quick Fixes for Common Error Messages

Read on for why a book might become unavailable and what to do

📚 The book I'm reading is no longer available

Are you wondering why some books are unavailable in your region?

🗺️ A book is unavailable in my region

Are you wondering whether you can get Perlego on your Kindle or other e-readers?

🪵 Kindles and Other Readers

Learn what to do if you are experiencing issues in our mobile app such as failed downloads, crashing, syncing delays, or long loading times

📲 App and book download troubleshooting

Read on to find out the minimum specifications for the Perlego app and why we no longer support some operating systems.

📱 The Perlego App Minimum Specifications

We support some browsers to a better extent than others, so you might experience some hiccups if you're using an older/less used browser

🤕 Trouble with your Browser

How to report content that goes against our Content Policy.

⚠️ Reporting Bookshelf content

Are you having issues with your library, such as using certain features or opening books on your browser? Read on for detailed support!

🔧 Troubleshooting Guidance for Browser Issues

Need help logging into your Perlego account? Check out this article for common issues and solutions.

🤕 I Can't Log In to Perlego

Why does the message 'We are having trouble verifying if you are human' appear, and how can I resolve it?

'We are having trouble verifying if you are human'

Troubleshooting

Pricing

Login

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Perlego Home

Find answers and get help from Intercom Support and Community Experts

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