Are you experiencing any issues with a book? This could be from the book not loading, to images being misplaced or illegible font. 

Whatever the case, if you could let us know the following details, this will help our tech team investigate what's happening and try to prevent this from happening in the future.

Here's what to send us:

  • the book name 

  • the browser/device you are accessing the book on 

  • a screenshot of the error if possible (this helps us figure out exactly what you're looking at) 

You can reach us at [email protected] or through our livechat feature. Once we have received all the above information, we'll pass it onto the tech team and keep you updated along the way. 

Thanks for your patience, and happy browsing! 

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