My code doesn't work!

Read the below if you are using a code provided by your university or company and it is not working.

Updated over a week ago

Are you trying to enter your code on the above page?

If so, hold on! This is the ‘regular’ sign-up page for individual subscriptions rather than the ‘institutional’ sign-up page.

What you will need to do is follow the instructions here.

But I am on a different page and am being told that my code is invalid!

If you ended up on the ‘Group Register’ page but still cannot proceed, we suggest that you get in touch with your school or company administrator to check that the code is valid.

If you need anything else or have any questions, then feel free to get in touch 😊

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