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♻️ Clicking on a Book Redirects to the Homepage
♻️ Clicking on a Book Redirects to the Homepage

Having trouble accessing books? It may be because you have an unpaid subscription. Read the below to solve this issue!

Updated over a week ago

If access to your books has been temporarily paused for this reason, do not worry!

All you will have to do is update the payment method (or take a look at the card details) and get in touch with us.

Update card:

  1. Go to your account settings.

  2. Click on the Payment tab.

  3. Click on 'Change details'.

Awesome! Now let us know via the live-chat that you are ready for the charge to be retried 😊

💙 Contact Support

If you have any further trouble or questions, don't hesitate to get in touch with our Customer Support Team via [email protected] or live chat (available Sunday-Friday 9 am - 8 pm GMT though hours may vary).

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